Terms of Service
Welcome to Jocarrelle Prime Tower. By using our website, shopping in our store, or interacting with our team, you agree to our terms of service as outlined below. Please read these terms carefully to understand your rights and responsibilities as a valued customer.
Using Our Website and Services
- You must be at least 18 years old or have parental consent to place orders.
- All information you provide must be accurate and up to date for successful order processing and delivery.
- You agree not to use our website or services for any unlawful or prohibited activities.
Orders and Payment
- Product availability, pricing, and descriptions may change without prior notice.
- All orders are subject to confirmation and product availability.
- Payments must be completed within 24 hours of receiving your payment instructions to secure your order.
- Failure to complete payment may result in automatic cancellation of your order.
- We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud or incorrect information.
Delivery and Pickup
- We strive to deliver orders promptly and safely. Delivery schedules may vary based on your location and order volume.
- Customers are responsible for providing a complete and accurate delivery address and for receiving their orders at the specified time.
- If you are unable to receive your order as scheduled, please inform us as soon as possible for alternative arrangements.
Returns and Exchanges
- Our Refund Policy details the process for returns, exchanges, and eligible items.
- Returned items must meet our eligibility criteria to be accepted for refund or exchange.
Privacy and Security
- Your privacy is a top priority. Please review our Privacy Policy to understand how we handle your personal information.
- We employ reasonable measures to protect your data, but no system is completely immune to risks. Use our website at your own discretion.
Intellectual Property
- All content, logos, and images on our website are the property of Jocarrelle Prime Tower and may not be used without permission.
- You may not reproduce, distribute, or modify any part of our website for commercial purposes without our written consent.
Changes to Terms
We may update these terms from time to time. Any changes will be posted on our website. Your continued use of our services constitutes acceptance of these changes.
Contact Us
For questions or clarifications regarding these terms, please contact us:
Email: info@jocarrelletower.store
Phone: +63 905 951 0891
Address: NHA Block 36, Lot 3, Pandacaqui, Mexico, Pampanga, 2021, Philippines